Shipping & Returns
All orders are delivered using the shipping methods provided by this website. You will receive a confirmation email from our website as soon as you have placed your order. You will then be notified via e-mail with tracking information for your package. If an order is placed on national holidays or weekends, it will be processed on the following working day.In Greece & Cyprus we deliver with ACS and in the whole world with DHL.
We offer Free Worldwide shipping on orders over 160 euro.
Customers may return a product within 14 days of its shipment, covering the return shipping at their own expense. The company will accept the return ONLY IF there is no damage or wear, and if the product is accompanied by its receipt of purchase. A full refund will be issued within 14 days of our having received the product.
You may replace a product for the same product in a different size or color or for any other product of any collection with the same or higher price. In case you wish to replace a product you may return the product to us within 14 calendar days from the initial receipt by you.
We offer Free Worldwide shipping on orders over 160 euro, however you will be responsible for paying for your own shipping costs for returning your item. Depending on where you live, the time it may take for your returned product to reach us may vary.
In case you wish a refund, you may return the product to us within 14 calendar days since the date you received the product and then we proceed to the refund, with a bank transfer.
Full refund will be made within 14 calendar days from the day we receive the product. The return of the product is free of charge provided that it is due to an error on our part. In every other case, the shipping cost will be borne by you.
The refund policy does not apply to products on offer or discount.
We don’t refund item not in its original condition, damaged or missing parts for reasons not due to our error!
We also don’t refund any item that is returned more than 15 days after delivery!
All the returns must be made by courier companies and delivered to our premises. We reserve the right to refuse returns sent by post if they have any charge.The product is at your own risk until it reaches us.
If you ship with ACS courier, you have the option to charge the shipping costs to our ACS code and we will deduct the amount from your refund. For more information, please contact us.